Wednesday, September 07, 2011

Blackwells updates web site, is Exeter ahead of the curve?

The Bookseller reports that Blackwells have put more features on the website.

M.d. of Blackwell bookshops, David Prescott, said: "This is the first of a number of exciting developments we have planned for our online bookshop for the coming months. We have listened to customer feedback and made improvements to the website to reflect Blackwell's reputation as the UK's leading academic, professional and specialist bookseller. By harnessing the expertise of our team of booksellers in Oxford and across the company on the website, we can now offer the same level of service and knowledge you would expect from a Blackwell's bookshop in store and online."

Jessica Armishaw, head of online, added: "It is about improving the customer experience in a number of ways and at the same time we wanted to move into a place online where we differed from our competitors and went back to our core values in the academic and specialist book niche."

So Exeter University may survive without a bookshop. There is much to discuss in the new term.

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